Legal

Terms of Use Agreement

The standard of use for the WorkOnward application and website.

Last updated May 1, 2026~6 min read

This Terms of Use describes the standard of use for the WorkOnward application and website. If you do not agree to these, you should stop using our services immediately. We reserve the right to change or alter this agreement without notice. However, if the Agreement is changed, we will, in good faith, notify Users of such changes.

01

Definitions

Job Seekers
Those who are actively looking for work.
Small Business Owners (SBOs)
Those who own business entities and have the ability to make decisions that directly impact the business entity in order to make a profit.
Users
Moving forward, the term "Users" shall refer to any user of the app, encompassing both SBOs and Job Seekers.
02

Service

WorkOnward connects SBOs and Job seekers. Job seekers can utilize WorkOnward to search and apply to open positions, as well as post videos and pictures to express themselves and their professional interests. SBOs can utilize WorkOnward to post open positions, search for candidates, and upload videos and pictures of the workplace. SBOs can also promote their business and unlock candidates through the purchase of credits. Both Job seekers and SBOs are required to pay any and all fees associated with this service.

03

Intellectual Property

All parties understand that any and all career advertisements, company advertisements, and job postings, once published, become property of WorkOnward. If any advertised content published is not the intellectual property of the SBO, the SBO is to take responsibility for all fines, fees, and legal proceedings that arise. SBOs and Job seekers acknowledge that WorkOnward is the sole owner of its services, service marks, logos, and mobile applications. Upon termination of this agreement, both SBOs and Job seekers will cease using all WorkOnward services. Users shall indemnify and hold WorkOnward and its affiliates, as well as each of their respective officers, directors, employees, and customers, harmless from and against all claims made by any third party arising out of the user's violation or infringement of this agreement. Users shall be held liable if they infringe on the intellectual property of WorkOnward.

04

Interpretation

This agreement will be interpreted as according to New Jersey state law. No parties shall be liable for the liabilities or debts of another.

05

Functionality

SBOs and Job seekers agree to accept the website and software application's current level of functionality. WorkOnward reserves the right to alter any of its entities in any way at its sole discretion.

06

Indemnification

Users shall indemnify and hold WorkOnward and its affiliates, as well as each of their respective officers, directors, employees, and customers, harmless from and against all claims made by any third party arising out of the user's violation or infringement of this agreement. Users shall be held liable if they infringe on the intellectual property of WorkOnward.

07

Services Liability

WorkOnward makes no claims, or promises in regards to the fitness or suitability of its services for use by users. All services are accepted on an as-is basis. WorkOnward makes no claims or guarantees as to the ability of the program(s) to produce any employees for SBOs. In no event shall WorkOnward be liable to users, or any other third party for any direct or indirect damages resulting from performance or failure to perform under this agreement.

08

Modifications to Agreement

WorkOnward may, at its sole discretion, change, add, or remove portions of this agreement, and technology provided here, at any time. WorkOnward will notify users of any such changes by posting notice of such changes on its website or by sending notice via email to users. This agreement may not be modified in any way except as described in this section.

09

SBO Liability

WorkOnward is not liable to the SBO for any damage, loss, expenses, disputes or sending suffered or incurred by the SBO with the hiring of Job seekers by the SBO.

10

Third-Party Websites and Services

You acknowledge that WorkOnward is not responsible for the availability of, or the content located on or through, any third-party website or application. Your use of such websites and applications is subject to the policies and terms of each website or application. We are not responsible therein.

11

Usage and Responsibility

If you are using the app outside of an area with Wi-Fi, you should remember that your terms of use agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the application, you are accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you're using the app, please be aware that we assume that you have received permission from the bill payer for using the app. WorkOnward cannot take responsibility for the app not working at full functionality if you don't have access to Wi-Fi and if you don't have any of your data allowance left.

12

GDPR

In regard to content that constitutes personal data of third-party subjects, which is not subject to the European Union General Data Protection Regulation ("GDPR"), you acknowledge and agree that the Terms set forth shall govern WorkOnward's collection, processing, and sharing of such data, and the terms of the Privacy Policy are incorporated into and made a part of these terms herein. We reserve the right to delete user data if the user's account is inactive for 30 days.

13

Payment

Users who purchase 'Credits,' our in-app currency, understand that all sales are final, and WorkOnward reserves the right to decline any requested refunds under any circumstances. WorkOnward will save your payment information onto your account to make it easier to purchase credits and other in-app services and products moving forward. If, however, user executes an in-app purchases, then decide to flag the payment or fight the charge with his/her own bank in an attempt to recoup the charge, WorkOnward reserves the right to suspend all in-app purchases for that user for a period decided upon by the WorkOnward team.

14

SMS & RCS Messaging Program Terms

WorkOnward may operate a mobile messaging program that uses Short Message Service (SMS), Multimedia Messaging Service (MMS), and Rich Communication Services (RCS) to communicate with Users. By providing your mobile phone number and opting in to receive messages from WorkOnward, you agree to the following terms, which supplement and form part of this Terms of Use Agreement.

Consent & Privacy. Your participation in our SMS/MMS/RCS messaging program is voluntary. WorkOnward will not share, sell, rent, or transfer your mobile phone number, opt-in data, or text messaging consent information with any third parties for marketing or promotional purposes. For details, see our Privacy Policy.

1. Program Description

When you opt in, you will receive text messages (SMS, MMS, and/or RCS) at the mobile number you provide. Messages may include, without limitation: account notifications, account verification or two-factor authentication codes, interview confirmations and reminders, application status updates, job alerts and new-position notifications, candidate and employer match notifications, payment and credit-related notifications, customer support replies, and other service-related communications.

2. Program Name

The program is operated by Work Onward Inc. under the brand name WorkOnward.

3. Message Frequency

Message frequency varies and depends on your account activity, your interactions with other Users on the platform, and the notifications you have enabled. You may receive recurring messages.

4. How to Opt In

You may opt in to receive SMS, MMS, or RCS messages from WorkOnward by:

Providing your mobile phone number when creating or updating your WorkOnward account and affirmatively consenting to receive messages;

Texting an opt-in keyword (such as START or JOIN) to a WorkOnward messaging number; or

Completing any other opt-in mechanism we make available on our website or mobile applications.

By opting in, you confirm that you are the subscriber to the mobile phone number provided or have the account holder’s authorization to enroll that number.

5. How to Opt Out

You can cancel the SMS, MMS, or RCS service at any time. Just text STOP to the WorkOnward messaging number or sender from which you received messages. After you send the message STOP to us, we will send you a one-time confirmation message that you have been unsubscribed. After this, you will no longer receive SMS, MMS, or RCS messages from us through that program. If you want to join again, just sign up as you did the first time, or text START, and we will start sending messages to you again.

Other recognized opt-out keywords include STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT.

6. Help / Customer Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or by calling 646-771-9945.

7. Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to the effective transmission from our messaging service provider, your wireless carrier’s network, and your device. Messages may be delayed for various factors, including but not limited to network coverage, device availability, or carrier service.

8. Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages at the frequency described above. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. WorkOnward does not charge for sending or receiving messages, but standard message and data rates from your mobile carrier may apply.

9. Supported Carriers

Our SMS, MMS, and RCS messaging program is generally available on all major U.S. wireless carriers, including (without limitation) AT&T, T-Mobile, Verizon Wireless, U.S. Cellular, and their respective affiliates and resellers. T-Mobile is not liable for delayed or undelivered messages. Carrier availability for RCS messages may vary depending on device capability and carrier support.

10. Eligibility

To receive messages from WorkOnward, you must be at least 13 years of age and the legal account holder (or have permission of the account holder) of the mobile phone associated with the mobile phone number you provide.

11. Changes to the Messaging Program

WorkOnward reserves the right to modify, suspend, or terminate the SMS, MMS, or RCS messaging program (or any portion of it) at any time, with or without notice. WorkOnward also reserves the right to change any short code, long code, or sender ID used in connection with the program.

12. Privacy

For more information on how we collect, use, and protect your personal data and messaging information, including details about how we do not share text messaging consent information with third parties, please see our Privacy Policy.

13. Compliance

Our messaging program is operated in accordance with applicable law, including the Telephone Consumer Protection Act (TCPA), and with industry standards including the CTIA Messaging Principles and Best Practices and the carrier and aggregator requirements applicable to SMS, MMS, and RCS messaging.