Privacy Policy

For a better experience, while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to data privacy officer. The information that we request will be retained by us and used as described in this privacy policy. The app does use third-party services that may collect information used to identify you.

We want to inform you that whenever you use our service, in a case of an error in the app, we collect data and information (through third-party products) on your phone called log data. This log data may include information such as your device internet protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This service does not use these "cookies" explicitly. However, the application may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this service.

We value your trust in providing us with your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

This service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over, and assume no responsibility, for the content, privacy policies, or practices of any third-party sites or services.

These services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to conduct the necessary actions.

We may update our Privacy Policy from time to time. Because of this, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of August 18, 2025.

If you have any questions or suggestions about our privacy policy, do not hesitate to contact us.
WorkOnward Inc 124 East 14th Street 5th Floor New York NY 10003 646-771-9945 [email protected]

We will use the Google Calendar API with the scope https://www.googleapis.com/auth/calendar to automatically register interview schedules. Users can register interview schedules via the web interface, and any changes to the interview schedules will be synchronized with Google Calendar.

1. Create Interview: When an interview is confirmed, the schedule will be automatically saved to the calendar.

2. Update Interview: If an interview is rescheduled, the schedule will be automatically updated in the calendar.

3. Delete Interview: If an interview is canceled, the schedule will be automatically removed from the calendar.

This section describes how WorkOnward collects, uses, stores, and protects information related to our Short Message Service (SMS), Multimedia Messaging Service (MMS), and Rich Communication Services (RCS) messaging programs. It applies to mobile phone numbers and messaging-consent data collected when you opt-in to receive text or RCS messages from WorkOnward.

No Mobile Information Sharing with Third Parties. WorkOnward does not share, sell, rent, lease, transfer, or otherwise disclose mobile phone numbers, text-messaging opt-in/consent information, or any data collected through our SMS, MMS, or RCS messaging programs to any third parties or affiliates for marketing, promotional, or any other purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information We Collect Through SMS/RCS

When you opt-in to receive messages from WorkOnward, we may collect:

• Your mobile phone number.
• The date, time, and method by which you provided consent (your opt-in record).
• The content of messages you exchange with WorkOnward (e.g., HELP, STOP, START replies and other inbound messages).
• Message delivery status (delivered, failed, read, etc.) provided by carriers and our messaging service providers.
• Your opt-out status and the date/time of any opt-out request.

How We Use This Information

We use the information collected through our SMS, MMS, and RCS programs only to:

• Send you the service-related messages you have opted in to receive (for example: account notifications, interview confirmations and reminders, application and hiring updates, job alerts, two-factor authentication codes, and other transactional or operational messages).
• Respond to your inbound messages.
• Honor opt-out, HELP, and START requests, and maintain a do-not-message list.
• Maintain records of consent as required by law and by mobile carrier compliance requirements (including the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices).
• Diagnose technical issues and monitor the quality and security of the messaging service.

Disclosure to Messaging Service Providers

We use trusted third-party messaging service providers (such as our SMS/RCS messaging platform vendor and downstream mobile carriers) to deliver messages on our behalf. These providers may access your mobile phone number and message content solely to transmit and deliver messages and to provide the messaging service. They are contractually obligated to protect your information and are not permitted to use it for their own marketing or any purpose other than providing services to WorkOnward.

We may also disclose information if required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of WorkOnward, our users, or others.

Your Choices and Opt-Out

• Opt-Out: You may opt-out of receiving SMS, MMS, or RCS messages from WorkOnward at any time by replying STOP to any message you receive from us. After you send STOP, we will send one final confirmation message and will not send you further marketing or service messages through that channel unless you opt back in.
• HELP: Reply HELP to any message for assistance, or contact us at [email protected].
• Re-Subscription: If you wish to resume receiving messages after opting out, you may reply START or sign up again through the WorkOnward app or website.

Data Retention

We retain mobile phone numbers and records of consent for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Opt-out records are retained for as long as necessary to ensure we do not send further messages to a number that has opted out.

Message and Data Rates

Message and data rates may apply to any messages sent to you from us and to us from you, depending on your mobile carrier plan. WorkOnward does not charge you for the messages themselves; any charges are imposed by your wireless provider. Please consult your wireless carrier for details about your plan.

Security of Mobile Information

We use commercially reasonable administrative, technical, and physical safeguards designed to protect mobile phone numbers and related messaging data against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Questions About SMS/RCS Privacy

If you have any questions about how we handle data collected through our SMS, MMS, or RCS messaging programs, please contact us at [email protected] or at the address listed in the Contact Us section above.